What if the Quickbooks Certificate is not popping up?

You can follow these instructions to troubleshoot this issue as well:

https://sageworks.zendesk.com/hc/en-us/articles/360000326226-What-if-I-click-on-the-Browse-buttons-and-nothing-happens-

If those steps do not work, another option is to check for anti-malware issues (MalwareBytes can cause some problems, for example). 
  - Make www.profitcents.com an exclusion in anti-malware software
  - Turn off exploit blocking in anti-malware software